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Every family has a tech expert who’s good at fixing the household tech problems. That could be the son, daughter, husband, or anyone. But the next time your ADSL router goes down, you needn’t ask for help from any of those tech experts but yourself. There’s a hidden tech expert within you and this post is all about it. Sometimes to be a tech expert, you needn’t necessarily know how things work but rather should know how to make things work. So get ready to troubleshoot the ADSL router at home or office. Plus, you may also take help of this post to do the ADSL router setting for NTC for your old or new subscription to the service.
How to troubleshoot ADSL at home or office?
Before diving into the ADSL router’s settings, there are a few things to consider to make sure you’ve made the connection right. So, here is the troubleshooting checklist to be considered while fixing the ADSL:
- Make sure you’re having a direct connection to the splitter but not the shared connection. If you’ve shared-connection for telephones in different rooms, we advise you to connect to the sharing Point only after the splitter.
- Sometimes, it’s the splitter that’s malfunctioning, so if your settings are all good and you’ve paid the bill on time then check connecting the router through direct connection without the splitter and if it works that way, it’s time for you to get a new splitter.
- Sometimes the jacks may tear out too. So, observe attentively and make sure the jacks aren’t disconnected.
- If your phone bill has exceeded the deposited amount at that time, your ADSL subscription will also be obstructed. If you’re having issues with your ADSL then you need to check if you’ve due amount exceeding the available credit. To check your NTC Landline Phone Bill (click me)
Nepal Telecom ADSL Router Setting (Recommended) | TP-Link |Tenda| Digicom ADSL Router Settings
Now, if you’ve checked according to the troubleshooting process as mentioned above then the only thing that could go wrong is the router’s settings. So, here’s how to setup your ADSL router for the correct setting:
- Push the reset button on your router and let it restart on its own.
- After your router gets restarted, connect your device (phone, computer or tablet) to your Router’s network.
- Some of the routers’ connections are open but few are closed and might ask you for a pin or password which you can easily find on a sticker on the back side of your router.
- In case of trouble connecting to the router’s WiFi, you may connect your computer using a LAN port. That way there won’t be a problem of finding the default password.
- Once your device is connected to the network, open the browser and type 192.168.1.1 on the address bar of the browser and hit enter.
- Then the browser might ask you to enter the username and password for accessing the router’s setting. If you have reset your router then the default username and password will be “admin” in both fields.
- Now on the router’s setting page look for “Quick Settings”
- Then choose PPoE as the encapsulation type
- Set VPI field to 8 and VCI field to 81
- Enter your ADSL username and password provided by NTC which will be in the format “ADSL015580210” OR “NTADSL015580210”
- And, Bam! Your ADSL router should be working just fine within seconds after updating the above-mentioned settings.